Flight Attendant Interview Questions

[sri]

1. Tell us about yourself?

1A. Why did you decide to be a flight attendant?

2. What are your career goals and future plans? How long do you plan to work here?

3. What do you think and how much do you know about the flight attendant job? What do you know about us (airline)?

4. Do you have any experience in customer service job?

5. Why should we hire you? What are your qualifications for this job?

6. What are the advantages and disadvantages of the flight attendant job?

7. How would you handle disagreements between passengers?

8. How would you handle a situation in which an annoying passenger breaks the basic flight rules such as seat belt etc.?

9. Describe a stressful situation in which you have to use your communication skills or problem solving skills. How did you handle the situation and what were the results?

10. There is a dispute between two passengers regarding the seats. How would you handle it?

11. You see one of the passengers being deliberately rude to your fellow flight attendant. How would you solve this?

12. You are a flight attendant, and the plane has lesser entertainment resources than previously planned, what would you do?